Terms & Conditions

Last Updated: July 2026

Welcome to Radibor Design (“we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, radibordesign.com, as well as all design services provided by Radibor Design.

By using this website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please refrain from using our website or purchasing our services.

1. About Us

Radibor Design is a creative design studio based in Ruse, Bulgaria, providing graphic design, branding, print, packaging and digital design services for businesses worldwide.

For any questions regarding these Terms, please contact us at:

Email: radibordesign@gmail.com


2. Our Services

Our services may include, but are not limited to:

  • Brand Identity Design
  • Logo Design
  • Print Design
  • Packaging Design
  • Product Labels
  • Marketing Materials
  • Posters
  • Flyers
  • Brochures
  • Catalogues
  • Restaurant Menus
  • Large Format Print Design
  • Social Media Design
  • Digital Marketing Assets
  • Website Design
  • WordPress & Elementor Website Development
  • UI Design
  • Creative Subscription Services

The exact scope of work will always be agreed upon before the project begins.


3. Quotations & Project Approval

Every project begins with a quotation or proposal outlining:

  • Project scope
  • Deliverables
  • Estimated timeline
  • Price
  • Payment terms

A project is considered accepted once the client provides written approval and, where applicable, the required deposit has been received.

Any additional work requested after project approval may require a revised quotation.


4. Pricing & Payment

All prices are quoted in Euro (EUR) unless otherwise agreed.

Small Projects

Projects with a total value of €100 or less are generally payable upon completion before final files are delivered.

Larger Projects

Projects exceeding €100 require a 50% non-refundable deposit before work begins.

The remaining balance must be paid before the final files are delivered.

Accepted payment methods currently include:

  • Bank Transfer

Additional payment methods such as Stripe, Revolut or other online payment providers may become available in the future.


5. Project Timelines

Every project is different, and delivery times depend on the complexity and scope of the work.

As a general guideline:

  • Small design projects such as posters, flyers or social media graphics typically take 3–7 business days.
  • Logo design projects generally require 4–8 business days.
  • Larger projects such as brand identity systems, catalogues, packaging collections or website projects may require 2–6 weeks or longer.

Estimated delivery times are always discussed before work begins.

Delays caused by missing content, late feedback or additional revision requests may affect the final delivery date.


6. Client Responsibilities

To ensure an efficient workflow, clients agree to provide:

  • Accurate project information
  • Required text content
  • Logos, images or other assets (if applicable)
  • Timely feedback
  • Approval of final artwork before production

Radibor Design cannot be held responsible for project delays caused by incomplete information or delayed communication.


7. Revisions

Most projects include up to two rounds of revisions, unless otherwise agreed in writing.

A revision refers to reasonable adjustments made to an existing design concept.

New concepts, major layout changes or changes to the original project brief may be considered additional work and may be quoted separately.


8. Deliverables

Unless otherwise agreed, final design projects may include:

  • PNG
  • JPEG
  • PDF
  • SVG
  • EPS

Editable source files (such as Adobe Illustrator .AI files) are not included by default.

Source files are available only upon prior agreement and may be subject to an additional licensing fee.


9. Intellectual Property

Upon full payment, ownership of the final approved design is transferred to the client.

Unused concepts, rejected proposals, preliminary sketches and working files remain the exclusive intellectual property of Radibor Design.

No ownership rights are transferred until the project has been paid in full.


10. Portfolio Rights

Unless otherwise agreed in writing, Radibor Design reserves the right to display completed work in:

  • Our website
  • Portfolio
  • Social media
  • Presentations
  • Promotional materials

If a project is confidential, clients should notify us before the project begins.


11. Print Production

Radibor Design prepares professional print-ready artwork.

Clients are responsible for reviewing and approving all final files before printing.

Radibor Design is not responsible for printing errors resulting from:

  • Client-approved artwork
  • Printer mistakes
  • Incorrect print settings chosen by third-party print providers

12. Website Projects

Where applicable, website projects include only the services specifically outlined in the quotation.

Unless otherwise stated:

  • Hosting is not included.
  • Domain registration is not included.
  • Premium plugins are purchased separately by the client.

Future maintenance services may be offered separately.


13. Subscription Services

Creative subscription plans provide ongoing design support according to the selected monthly plan.

Unless otherwise agreed:

  • Monthly hours may only be used during the active subscription period.
  • Any rollover hours are subject to the subscription terms.
  • Subscription payments are billed in advance.
  • Additional work beyond the included hours may be billed separately.

Specific subscription details are outlined on the Subscription page or in the individual service agreement.


14. Artificial Intelligence (AI)

Radibor Design may use AI-assisted tools as part of the creative process to improve efficiency, generate ideas or explore visual directions.

All final deliverables are personally reviewed, refined and prepared by Radibor Design before being delivered to the client.

AI-generated content is never delivered without professional review and creative input.


15. Limitation of Liability

Radibor Design shall not be liable for any indirect, incidental or consequential damages resulting from the use of our services or delivered materials.

Our total liability shall never exceed the total amount paid for the specific project.


16. Website Use

All content published on this website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Branding
  • Logos
  • Portfolio projects

is protected by copyright and intellectual property laws.

You may not reproduce, copy, distribute or modify any content without prior written permission.


17. Confidentiality

Any confidential information shared during a project will be treated with reasonable care and will not be disclosed to third parties without permission, unless required by law.


18. Force Majeure

Radibor Design shall not be liable for delays or failure to perform services due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Internet outages
  • Government restrictions
  • Serious illness
  • Power failures
  • War
  • Cyber attacks

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Bulgaria, together with all applicable European Union legislation.

Any disputes arising from these Terms shall be subject to the competent courts of the Republic of Bulgaria.


20. Changes to These Terms

Radibor Design reserves the right to update these Terms & Conditions at any time.

Any changes become effective immediately upon publication on this website.

Clients are encouraged to review these Terms periodically.


21. Contact Information

Radibor Design

Ruse, Bulgaria

Email: radibordesign@gmail.com

Website: radibordesign.com

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